Jansunwai Portal

Register Grievance

1. Facility for easy registration through mobile OTP.
2. Facility to lodge grievance at every level of Government.
3. Facility to lodge grievance at any time.
4. Facility of SMS/Email Alert.
5. Easy and transparent communication between citizen and Government.

Track Grievance

1. Track the grievance through Registered Mobile/ Email Id.
2. Find complaint number through Registered Mobile/ Email Id.
3. Facility to view forwarding details of action taken.
4. Facility to view disposal reports after disposal.

Send Reminder

1. Giving Reminders if the grievance is not resolved within the stipulated time.
2. Special monitoring of pending reminders at various level from Chief Minister Office.

Send Feedback

1. Facility to give feedback regarding the quality of disposal.
2. Feedback evaluated by higher officers.
3. Higher officers may regenerate the disposed of complaint.
4. Complaint gets resolved to citizen satisfaction.

Visit: http://jansunwai.up.nic.in/